— Shipment —
Once orders are approved, products in stock ship from France in the shortest time possible, generally within 48-72 hours (excluding Saturdays, Sundays, and bank holidays).
— Delivery with Shipment Tracking —
All deliveries are shipped via La Poste by “Priority Mail” or “Colissimo” package shipping, with a tracking number*. An e-mail (please think to check your spam folder!) will be sent to you when your order ships, allowing you to track your package.
*Tracking may be limited or unavailable in certain countries.
— Delivery Costs —
It’s simple and predictable: one flat rate per order, regardless of how much you buy. Delivery costs include fees for preparing, packing, and shipping your order.
Metropolitan France, Corsica, and Monaco: 6 euros.
Switzerland and UK: 10 euros.
Europe (except for specific territories): 12 euros.
Other destinations: 19 euros.
— Delivery Time —
Average delivery time beginning on the day packages are shipped (working days).
France: 48-72 hours.
Switzerland, UK and Europe: 3 to 7 days.
Other destinations: 7 to 15 days … or more. It depends on the driver!
— Delivery area —
Delivery is currently possible in the following countries: Argentina, Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, France (Metropolitan and Corsica), Germany, Greece, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Monaco, Norway, New Zealand, The Netherlands, Poland, Portugal, Spain, Singapore, Switzerland, Sweden, United Kingdom (UK), United States (USA).
If your country is not listed above, do not hesitate to contact us.